[Web Interface 5.4] Event ID 31203 – “Launch Reference” Problem

Posted 18 May 2011 by Yik Jaan

If you encounter the following error:

Event ID 31203 – “Launch Reference” Problem in the Event Viewer

Probably you will hit into the following errors:

Unable to launch Published Application hosted on the CPS(Citrix Presentation Servers) 4.0 using Web Interface 5.4 Site

Solution:
Go to your WI 5.4 Server. In the WebInterface.conf file

Search for the following or add the following reference code in your Webinterface.conf

RequireLaunchReference – Set to OFF
OverrideIcaClientName – Set to ON

Precaution: Each time when you change the WI 5.6 Site Configuration settings you will need to re-configure the Webconfig.conf file. The changes will overwritten the WebConfig.conf file and the issue will be re-occured.

This issue will not be occurs on the Published Application using Xenapp 5.0 and 6.0

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